Sirat Retail OS
Every feature, and the plan it's on
Grouped by the job it does in the shop. Tills are on Pro; the kitchen screen and bank statements start on Growth.
01Features
Selling online
The store itself, designed in your brand.
Every plan
A store in your brand
We design your store around your products and your brand. You rearrange the homepage, pages and galleries yourself.
Every plan
South African payments
BobPay, Paystack, Payfast, Payflex, PayJustNow and EFT. A declined card is offered your other methods and a link to pay.
Every plan
Courier, locker or collection
Bob Go, The Courier Guy and Pargo, lockers and pickup points, your own delivery priced by distance, or collection from the shop.
Every plan
Delivery offers
Free delivery over an amount or on a product, cheaper delivery for big orders, or a charge for bulky items. A calculator shows what free delivery would cost you.
Every plan
Promotions
Coupons, bundles, buy X get Y, bulk prices and sales that start and end on a date.
Every plan
Reviews and wishlists
Reviews with photos, wishlists, and an email when an item is back in stock or drops in price.
Every plan
Customer accounts
Past orders, buy again, returns and reviews in one place.
Every plan
Made-to-measure prices
Upload your supplier's size chart. Customers type a width and height and get the price, online, on quotes and at the till.
Every plan
Price on request
Products you quote for show "Ask for a price" instead of a price and an Add to Cart button.
Every plan
Unfinished-order emails
One reminder on Starter. A series of three on Growth and Pro.
Growth and Pro
Trade customers
Wholesale price lists and minimum orders, with trade accounts you approve.
02Features
Selling in the shop
Tills that sell from the same stock as the website.
Pro
Tills
A till on a tablet or phone with receipts, cash-ups and shift reports. It keeps selling when the internet drops. Pro includes one till.
Pro
Barcode and shelf labels
Print product, shelf and waybill labels on a thermal, Bluetooth or ordinary office printer.
Pro
Sell by the pack, weight or length
Buy in cases and sell singles, or price per gram, millilitre or centimetre, and stock stays right.
Pro
Deposits
Take part of the price now for printing, alterations or a custom order, and the rest on collection.
Pro
Layby
Deposit now, pay over time, and the stock is held so it can't sell twice.
Pro
Store credit
Settle a return as credit the customer spends later, online or at the till.
Every plan
Menu and ordering hours
Add-ons, notes and prep times on each dish. Online orders stop when you're closed.
Growth and Pro
Kitchen screen
Orders from the counter and the website appear on a screen in the kitchen, oldest first.
03Features
Quotes, orders and delivery
From the first enquiry to the parcel at the door.
Every plan
Leads
Every enquiry becomes a lead with an owner and a follow-up date. Staff take the next lead, and a morning email lists the ones nobody has answered.
Every plan
Quotes and invoices
Quotes that turn into orders, pro forma and tax invoices, and credit notes, as PDFs with your logo and bank details.
Every plan
Packing and dispatch
A packing queue that updates itself. Send part of an order now, and the customer gets a delivery note and an email saying what's still to come.
Every plan
Returns
Customers start a return from their account, and you approve it from the admin.
Every plan
Site visits
Book measures, installs and repairs. Field staff take visits on their phone, customers get an SMS when you're on the way, and a measure becomes a quote.
04Features
Stock and branches
One stock count, however many places you sell from.
Every plan
One stock count
The shop and the website sell from the same numbers.
Every plan
Suppliers and receiving
Purchase orders, goods received, stock-takes and transfers, so every stock change has a paper trail. A supplier's price sheet becomes a draft order.
Every plan
A view per branch
Staff see only their branch's orders, stock and packing. You see every branch.
Every plan
Bulk edit
Your whole catalogue as a spreadsheet for prices, SKUs and stock, and price changes by a percentage in one go.
Every plan
Materials
Packaging, labels and ingredients counted like stock, and kept out of the shop and the till.
Every plan
Stock and margin reports
Sales, margins, stock value and dead stock per branch, with a spreadsheet export.
05Features
Money and accounts
The books side, kept next to the sales.
Every plan
Export for your bookkeeper
A daily summary of sales, VAT, refunds and payment fees as a spreadsheet, to check the books against.
Growth and Pro
Bank statements
Upload your statement and EFT payments are matched to the orders they pay for.
Pro
Account customers
Trade customers buy now and pay later on your terms. They get statements and reminders, and late payers go on hold.
Pro
Supplier accounts
Supplier invoices, credit notes and payments, and what you owe each supplier by due date.
06Features
Marketing
The things other platforms sell you as extra apps.
Every plan
Email campaigns
Send to everyone, from your own admin, with a newsletter signup on the store.
Every plan
Google, Facebook and Instagram
Your products feed Google Shopping and your Facebook and Instagram catalogue. Sales are reported to Meta and TikTok so their ads learn what sells.
Growth and Pro
SMS campaigns
Send by SMS as well as email. Growth includes 100 a month and Pro 200.
Growth and Pro
Customer groups
Groups like "bought twice, not back in 60 days" that keep themselves up to date.
Growth and Pro
Review requests
A request goes out a few days after delivery. Stars show in Google results.
Every plan
Sale banner
A bar across the top of the store to announce a sale or free delivery.
Growth and Pro
Popups
Collect emails, catch shoppers on their way out and announce sales on the pages you choose.
Growth and Pro
Loyalty points
Customers earn on every order and spend at checkout. You set the rules.
Growth and Pro
Referrals
Every customer gets a link. They earn a reward and their friend gets a discount.
Growth and Pro
Products inside blog posts
Put products and signup forms straight into an article.
Pro
Affiliates
Partners get tracked links and are paid commission only on sales.
Pro
Your own customer app
Customers install the store on their phone and get free push notifications.
07Features
AI tools
AI for the fiddly work on photos, copy and admin.
Growth and Pro
Background removal
Clean white or branded backgrounds on every product photo.
Growth and Pro
Photo studio
Turn a phone photo into a styled product shot on a backdrop you reuse.
Growth and Pro
Product descriptions
A first draft from the product name and a few facts, in your voice.
Growth and Pro
Image descriptions
Written for every photo that has none, which helps image search.
Growth and Pro
Claude or ChatGPT in your store
Connect your assistant and tick what it may do: add products and photos, check stock and sales, or follow up leads.
08Features
Getting found
Search and ads, run by us if you want them.
Every plan
Search dashboard
See the searches that find your store and where you rank.
Every plan
Built for search
Product details Google can read, a sitemap, and old links sent to the right page.
Add-on
Managed SEO
We rewrite product and category pages and write articles, from R2 000 a month.
Add-on
Google Ads
We run your Google Ads and Shopping, with sales tracked back to each ad.
09Features
Running the store
Your team, on their phones.
Every plan
Admin on your phone
Install the admin from the browser. Each person picks the email and push alerts they get.
Every plan
Staff roles
Choose what each person can do and see, cost prices included. Changes are kept in an audit log.
Every plan
Sign-in log and backups
Every admin sign-in is recorded, and a copy of the whole store is kept weekly and at month-end.
Every plan
WooCommerce import
Products, customers and old links come across from your WooCommerce store.
Growth features are on Growth and Pro. Add-ons can go on any plan and are billed with it. Need more branches, staff logins or tills than Pro includes? We price an Enterprise plan with you.
Tell us what you need
Answer a few questions and the estimate shows on screen. The fixed quote follows within two working days of a short call.