Services
Maintenance management system
Someone reports a leak with a photo, the job card lands on the plumber's phone, and you see when it was closed. Set up around your buildings and your team.
The problem
Maintenance requests arrive on WhatsApp, in the corridor and on sticky notes. The urgent ones get fixed. The rest wait until someone complains again, louder.
Off-the-shelf maintenance apps assume a standard building and bill per user, often in dollars. When maintenance is tied to the rest of your operation, like tenants, rooms, cleaning or equipment, you end up running two systems side by side.
We build the system around how your team works. It can be as small as a place to report issues and close job cards, or cover planned maintenance, assets and contractors across many sites.
What you get
What it can include
- Issues reported from a phone by tenants, students, staff or clients, with a photo and the location
- Categories and routing you set, so each issue reaches the right person or team
- Job cards on the worker's phone, with start and finish times plus before and after photos
- Overdue reminders and escalation to a manager or an outside contractor
- Planned maintenance that schedules itself, such as fire equipment checks, services and inspections
- An asset register with the history of every repair
- QR codes on rooms or equipment, so a check is proven with a scan and a photo
- Spare parts and stock per site, with low-stock alerts
- Dashboards by site, category and worker
Steps
From first call to launch
20-minute call
You tell us how issues reach you today and who fixes them. We tell you if you need a custom system or if an existing app will do.
Map one repair
We trace one real issue from the report to the sign-off, and agree the categories, roles and schedules. A fixed quote follows within two working days.
Build in fortnights
Working screens every two weeks. Your maintenance team tries the job cards on real call-outs before launch.
Launch one site first
We start with one building or site, fix what the first weeks show, then roll out to the rest.
Pricing
What it costs
Ongoing costs include the yearly total. All charges are shown here.
Maintenance and job cards
R120 000 to R250 000
- Issue reporting with photos, job cards and escalation
- Planned maintenance on a schedule
- Dashboards by site and worker
Maintenance plus operations
R250 000 and up
- Everything in the first option
- Assets, contractors and several sites
- The rest of your operation, such as rooms, tenants, fees or cleaning
The price depends on which parts you need. Hosting and support are quoted with the build.
Questions
What people ask on the first call
If yours isn't here, WhatsApp it and you'll have an answer within one working day.
Anyone responsible for keeping buildings or equipment working. That might be a property manager, a student residence or a factory's facilities team. The system is shaped around your sites and your team, so no two look the same.
Yes. For a private residence operator we've scoped a platform that joins maintenance to rooms and student onboarding, along with documents and fees. Maintenance can be built first and the rest added in stages.
If an existing app fits, use it. A custom system makes sense when maintenance is tied to the rest of your operation, or when per-user pricing in dollars adds up across a large team.
No. They can report from a web page on their phone, add a photo, and see when it's fixed. Workers can use an app if they need to work without signal.
You own your records and data, and can export them any time. By default we keep the software and code, licensed to you while you're subscribed. If you'd rather own the code outright, tell us on the call and we'll quote that option in writing.
Tell us what you need
Answer a few questions and the estimate shows on screen. The fixed quote follows within two working days of a short call.